This Customer Care and Billing: Functionality for Implementers training provides in-depth information about the customer management product’s configuration. You'll examine each CCB subsystem and discuss the configuration options and how they affect the system’s operation.
Our Courses
Customer Care & Billing: Functionality for Implementers Ed 7
Course Content
Course Introduction
This Customer Care and Billing: Functionality for Implementers training provides in-depth information about the customer management product’s configuration. You'll examine each CCB subsystem and discuss the configuration options and how they affect the system’s operation.
Course Structure
This 10-day course covers:
- Day 1: Introduction and Fundamentals
- Day 2: Core Concepts
- Day 3: Configuration and Setup
- Day 4: Advanced Features
- Day 5: Hands-on Labs
What You Will Learn
- Understand core concepts and architecture
- Apply best practices
- Gain hands-on experience
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