Oracle BPM 12c: New Features Ed 1

• I Oracle BPM 12c: New Features Introduction and Agenda
• Goals I-2
• Audience I-3
• Prerequisites I-4
• Class Introductions I-5
• Course Agenda and Schedule I-6
• Acronyms Used in This Course: Reference I-7
• Where to Go for More Information I-8
• BPM-Specific Resources I-9

Overview

• Oracle BPM Suite 12c: New Features
• Business Process Management: Review
• The BPM Life Cycle: Review
• Oracle BPM Suite Layered Over SOA Suite: Review
• BPM 12c: New Features
• Major Update to Business Process Composer
• Support for Business Architecture Projects
• Process Composer Main Page
• Developer and Production Distributions
• Quick Start Domain Options
• New Process Asset Manager (PAM)
• New Narrative View in Business Process Composer
• New Process Reports
• New Process Debugger in BPM Studio
• New Verbal Rules in Business Rules Task Editor
• Enhanced Process Player in Process Composer
• Enhanced Adaptive Case Management Functionality
• Migration Tool for Oracle BPM 10g R3 Projects to 12c
• BAM Composer 12c: Business Friendly, Rich DVT
• Out-of-the-Box BAM Dashboards to Monitor Processes
• New KPI Data Objects for BPM Projects
• Support for Gathering KPIs for BA Reports
• Additional New or Changed Features for BPM 12c
• Course Scope

Creating Business Architecture Projects

• Objectives
• Agenda
• Business Process Composer: Welcome Page
• What Is a Space?
• Creating a Space
• Adding Participants
• Agenda
• The BPM Life Cycle
• Business Architecture: A Blueprint of the Enterprise
• Business Process Analysis: Process Decomposition
• Goals, Objectives, and Strategies: Strategy Models
• Enterprise Map
• Value Chain Models
• Linking from an Enterprise Map to a BPM Process
• Metrics and Measures: Key Performance Indicators
• Two Types of BA Reports
• Creating a BA Project
• BA Project Home Page
• Creating an Enterprise Map
• Creating a Value Chain Model
• Creating a Strategy Model
• Linking and Navigating
• Creating Organization Units in BA
• Associating BA Assets with Organization Units
• Generating Report Data
• Displaying an Impact Analysis Report
• Summary
• Practice 2-1: Creating a Space and Adding Participants
• Practice 2-2: Importing and Modifying a Business Architecture Project
• Practice 2-2: Overview
• Practice 2-3: Displaying and Analyzing an Impact Analysis Report

Oracle Business Process Composer 12c

• Objectives
• The BPM Life Cycle
• An Oracle BPM Project (Review)
• Creating an Oracle BPM Project in 12c
• Project Home Page for a BPM Project
• Creating a New BPM Process
• Saving or Publishing a Project
• Narrative View: New in 12c
• Narrative View: Editing a Section
• Narrative View: Modifying the Process Model
• Running Process Reports
• Detailed Business Process Report
• RACI Report
• Data Objects Report
• Summary
• Practice 3-1: Adding Documentation by Using the Graphical View
• Practice 3-2: Using the Narrative View
• Practice 3-3: Running Process Reports

Collaborating on BPM 12c Projects

• Objectives
• Agenda
• Setting Privileges for a Space (Review)
• Setting Privileges for a BPM Project
• Collaboration and Locking Among Business Process Composer
• Team Members
• Real-Time Display: Others Viewing or Editing the Project
• Viewing Latest Changes
• Snapshots
• Agenda
• Sharing Projects by Using PAM
• Starting Oracle BPM Studio (JDeveloper)
• Oracle BPM Studio Start Page
• Creating a BPM Application Workspace
• Creating a BPM Project
• Opening the Process Asset Manager Navigator
• Creating a User-Specific PAM Connection
• Checking Out a BPM Project
• Collaboration Between BPM Studio and Business Process Composer Users
• BPM Studio: Editing a BPM Project
• BPM Studio: History
• BPM Studio: Snapshots
• BPM Studio: Publishing a Project
• Validating the Project
• Agenda
• Business Process Composer: Importing a BPM Project into a Space
• Business Process Composer: Importing a Process Model into a BPM Project
• Business Process Composer: Exporting a BPM Project
• BPM Studio: Importing and Exporting BPM Projects
• BPM Studio: Importing a Process Model
• Summary
• Practice 4-1: Collaborating with Other Business Process Composer Users
• Practice 4-2: Collaborating with BPM Studio Users
• Practice 4-2: Debriefing
• Practice 4-2: Debriefing (Loan Process Model)

Verbal Rules

• Objectives
• What Are Business Rules? (Review)
• Business Rules: Design Time and Run Time (Review)
• Role of the Business Rules Engine (Review)
• Rule Sets
• Introduction to Verbal Rules and Business Phrases
• Verbal Rules and Business Phrases
• How Are Verbal Rules Different from General Rules?
• Verbal Rules Editor
• Business Phrases Tab
• Working with Business Phrases
• Choosing Which Business Phrases to See in the List
• Editing Business Rules at Run Time: Oracle SOA Composer
• Summary

Playing the Process

• Objectives
• The BPM Life Cycle
• What Is Process Player?
• Enabling Process Player
• Steps for Using Process Player
• Initiating Process Player: Two Ways
• Mapping Users and Groups to Process Roles
• Process Player User Interface
• Playing the Process: Initiating a Process Instance
• Playing the Process: Playing an Initiator User Task
• Playing the Process: Completing and Submitting a Form
• Playing the Process: Determining Which Path Is Taken
• Playing the Process: Approving and Rejecting
• Playing the Process: Other Flow Objects
• Creating Multiple Instances
• Playing a BPM Project with Multiple Processes
• Summary
• Practice 6-1: Playing the Process

Monitoring the Process

• Objectives
• The BPM Life Cycle
• Agenda
• Built-in Measures and Dimensions (Review)
• Using Built-in Metrics Only: Steps
• Sampling Points
• 1. Configure Sampling Points (Business Process Composer)
• 1. Configure Sampling Points (BPM Studio)
• 2. Configure the Data Targets (BPM Studio)
• 3. Deploy the Project
• 4a. Display the Process Monitor Dashboard
• Process Monitor Dashboard: Main View
• Process Monitor Dashboard: Activity Details
• Process Monitor Dashboard: Performance Graphs
• Agenda
• User-Defined Process-Specific Metrics
• Types of Business Indicators
• Counters
• Measures
• Dimensions
• Sample Dimensions
• Adding User-Defined Capture Points
• What Is Captured?
• Interval Start and Interval Stop: Sample Use
• Creating and Using Custom Metrics: Steps
• 1a. Define Measures, Dimensions, and Counters
• 2a. Configure Sampling Points
• 2b. Add Counter Marks
• 2c. Add Measurement Marks
• 3. Assign Values to Business Indicators
• 4. Configure the Data Targets (BPM Studio)
• 5. Deploy the Project
• 6. Configure Custom Dashboards (Oracle Business Process Workspace)
• 6. Configure Custom Dashboards (Oracle BAM Composer)
• Business Process Workspace: Three Types of Dashboards (Summary)
• Summary
• Practice 7-1: Deploy the Loan Application Project and Process Loan Requests
• Practice 7-2: Using Process Monitor
• Practice 7-3: Configuring Custom Metrics

Creating Real-Time Dashboards Using BAM

• Objectives
• The BPM Life Cycle
• Agenda
• Out-of-the-Box BAM Dashboards to Monitor Process Health (Review)
• Process Summary
• Analysis of Open Processes
• Analysis of Closed Processes
• Bottleneck Analysis of Open Processes
• Process Summary at a Glance
• Process Dashboard for Process
• Trend Analysis for Process
• Task Trend Analysis for Process
• Process Activity Analysis
• BPM Process View
• BAM Composer 12c: Business Friendly, Rich DVT
• Agenda
• BAM Security Roles
• Components in a BAM Project
• Steps to Create a BAM Dashboard
• Logging In to BAM Composer as a User with the BAM Content Creator Role
• (Designer View)
• 2. Creating a BAM Project
• 3. Adding Process Data Objects to the Project
• 4. Creating a Blank Dashboard (1)
• 4. Creating a Blank Dashboard (2)
• 5a. Configuring Dashboard Views: Selecting the Type of Chart to Use (1)
• 5a. Configuring Dashboard Views: Selecting the Type of Chart to Use (2)
• 5b. Configuring Dashboard Views: Defining a Business Query
• 5c. Configuring Dashboard Views: Creating Filters
• Summary
• Practice 8-1: Creating Dashboards Using BAM (Optional Practice –
• if time permits)
• Course Summary
• Where to Go for More Information
• Additional Oracle University Training
• A Surfacing KPIs in Business Architecture Reports
• Objectives A-2
• The BPM Life Cycle A-3
• The BA Project So Far A-4
• Focus: Linking to LoanProcess A-5
• Focus: Displaying Rolled-Up KPIs in a Process Criticality Report A-6
• Agenda A-7
• Linking from an Enterprise Map to a BPM Process (Review) A-8
• Process Criticality Report: KPI Rollups (Review) A-9
• Three Ways to Gather Key Performance Indicators (KPIs) for BA Reports A-10
• Agenda A-11
• Steps in Rolling KPIs Up from a BPM Process Model to Display in a Process
• Criticality Report A-12
• Steps to Create KPIs in BPM Projects A-13
• Creating a KPI in a BPM Project A-14
• Sample KPIs in a BPM Project A-15
• Creating a Rollup KPI in a Value Chain Step A-16
• Sample KPI Rollups in a BA Project (Generic Loan Approval Value
• Chain Step) A-17
• Sample KPI Rollups in a BA Project (Loan Application Value Chain Model) A-18
• Generating and Displaying a Process Criticality Report A-19
• Summary A-20
• Practice A-1: Overview A-21
• Practice A-1: Surfacing KPIs in BA Reports A-22