Oracle Communications Order and Service Management (OSM) Developer LVC

Module 1: Managing Orders Using the Task Web Client

• Objectives
• Task Web Client Overview
• What Is an Order?
• OSM Orders
• Fixed and Extended OSM Order Header Properties
• Creating a New Order
• Supplying Order Data
• Copying an Order
• Workstream Process
• Task Web Client Worklist
• Executing a Task
• Previewing Orders
• Further Task Web Client Functionality
• Remarks and Attachments
• Editing Multiple Instances of Data
• Process History
• Pie and Gantt Charts
• Changing State or Status
• Generating Reports
• Summary and Key Task Web Client Terms

Module 2: Design Studio

• Objectives
• Design Studio Overview
• Eclipse Platform Concepts
• Workbench, Workspaces, and Resources
• Views and Perspectives
• Cartridge View
• Data Element View
• Studio Design Editors
• Solution View
• Relation Graph View
• Studio Environment Perspective
• Cartridge Management View
• Setting OSM Preferences
• Design Studio Help and Context-Sensitive Help
• Summary

Module 3: Static Processes

• Objectives
• Order Creation and Recognition
• Order Submission
• Message Structure
• Order Recognition Rules
• Transformation and Validation
• Basic Process Configuration
• Modeling Desired Process Flow
• Configuring Design Studio Project
• Creating Projects, Data Definitions, Orders, Templates, Roles
• Process Flow Tasks, Configuration, Rule Tasks
• Creation Task, Lifecycle Policy
• Order Attributes and Permissions
• Building the Project

Module 4: Enhancing the Process Flow

• Objectives
• Adding Sub-Processes to a Process
• Multi-Entity and Multi-Instance Support
• Configuring and Displaying Multiple Instances
• Configuring Multi-Instance Tasks and Sub-Processes
• Conditional Processing
• Rule Tasks
• Timer and Event Delay Tasks
• Comparison of Conditional Tasks

Module 5: Enhancing the User Interface

• Objectives
• Task User Interface
• Manual Task Assignment

Behaviors: Relevant, Read-Only, Calculation, Constraint, Information, Style, Events

• Data Instance and Lookup Behaviors
• Creating Inline Data Instances
• Configuring Data Providers
• Association to Data Instances
• Drop-down Lists and Alternate Representations
• Inheritance of Behaviors
• Flexible Header Fields and Visibility Filters
• Query Tasks

Module 6: Automations Overview

• Objectives
• Automation Framework and Plug-ins
• Automation Types
• Predefined and Custom Automation Plugins
• Compilation of Custom Plugins
• Dispatching Modes
• Automation Contexts and Data

Module 7: Integration Patterns

• Objectives
• Provisioning Scenarios
• Manual to Automated Transformation
• Manual/Automated Tasks
• Sample Automation Examples
• Integration Patterns
• External Event Receivers and Queues
• Correlation Management
• Automation and Middleware
• Activation Tasks

Module 8: External Interactions

• Objectives
• Synchronous Communication Example
• Interaction with External Systems
• Request and Response Message Handling
• Payload Creation and Exception Handling
• Customizing Correlation ID
• Correlation Management

Module 9: Internal Interactions

• Objectives
• Interacting with Orders in OSM
• XML API Interactions
• Request and Response Message Formats
• Internal Interactions within Automations
• Namespace and Variable Declaration
• Accepting Messages and Extracting Data
• Locking Orders and Task Data Handling
• Updating Task Status
• Correlation in Separate Receiver Tasks
• Order Updates via XML API
• Order Management States

Module 10: Notifications

• Objectives
• Notification Sources and Custom Notifications
• Task Status Notifications
• Status-Based Notifications
• Event Details, Roles List
• Automation Plug-in Configuration
• XQuery Sender and Routing Configuration
• Building Notification Messages
• Other Notification Types
• Process-Specific Task Event Notifications
• Order Event Notifications
• Jeopardy Notifications
• Notifications in the Task Web Client
• Acknowledging and Managing Notifications

Module 11: Order Orchestration Overview

• Objectives
• Modeling Entities
• Orchestration Scenario: First-Time Purchase Order
• Order Creation and Service Selection
• Order Submission and Recognition
• Order Line Recognition
• Fulfillment Pattern
• Decomposition for Fulfillment Function and Provider
• Decomposition for Processing Granularity
• Decomposition Graph
• Orchestration Plan Building and Execution
• Status Updates
• OSM Orchestration Components
• Order Request Processor
• Orchestration Plan Generation
• Orchestration Plan Execution
• Central Order Management

Module 12: Receiving Sales Orders

• Objectives
• First-Time Purchase Order Scenario
• Central Order Management Order
• Inbound Message Handling
• Order Line Structure and Configuration
• Order Line Relationships
• Related Order Lines in Other Orders
• Orchestration Flow
• Modeling Entities

Module 13: Order Item Specification

• Objectives
• Order Item Properties
• Key Properties and XQuery Expressions
• XML Data Type
• Order Item Specification Templates
• Control Data and Structured Order Data
• Physical Data Hierarchy
• Order Item Hierarchies
• Multiple Order Item Hierarchies
• Modeling Entities

Module 14: Building Orchestration Plans

• Objectives
• Orchestration Flow for Process-Based Orders
• Orchestration Plan Generation
• Order Items and Components
• Orchestration Sequence
• Selecting Order Items
• Order Item Selector
• Modeling Entities

Module 15: Building Fulfillment Patterns

• Objectives
• Orchestration Flow
• Fulfillment Pattern and Mode
• Defining and Calculating Fulfillment Modes
• Functions in Fulfillment Patterns
• Function Order Components
• Order Component Templates
• Control Data and Schema Selection
• Drag & Drop from Data Element View
• Fulfillment Function Process Data
• Review of Orchestration Fulfillment Pattern
• Defining Fulfillment Patterns, Function Order Components
• Decomposing Order Items
• Refining Order Item Selection and Fulfillment Pattern
• Defining Dependencies and Dependency Relation Graph
• Modeling Entities and Inheritance Concepts