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Blog

McDonald’s satisfies happy customers with a foundation of employee experience   McDonald’s is a storied American institution with a legacy spanning six decades of serving delicious hamburgers, shakes, and drinks. Walk into any location and the aroma of the Big Mac, sounds of children having fun, and commitment to charity through the Ronald McDonald House charities instantly […]

3 ways to effectively drive your people and business strategies using HR analytics Analytics solutions can help you collect data and information to create unified and centralized ecosystems to improve decision support. Using emerging technologies like AI and machine learning, your HR teams can further enrich the data collected to improve your organization’s workforce, contributing […]

Monitor the security state of Java runtime environments Last August we announced Resource Discovery and Monitoring features in OS Management Service (OSMS) which enabled you to know what’s running on your OSMS managed compute instances. This included features to auto-discover and identify application servers such as WebLogic Server and Tomcat and monitor their state and CPU and memory utilization. […]

Simple steps to manage Autonomous Database from OCI Cloud Shell Oracle Cloud Infrastructure (OCI) Cloud Shell is a web browser-based terminal available from the Oracle Cloud Console. OCI Cloud Shell provides access to a Linux shell with a preauthenticated OCI CLI and several useful development tools and utilities preinstalled. Cloud Shell is a feature available to all […]

  IDC MarketScape names Oracle a Leader in the Worldwide Manufacturing Service Life-Cycle Management Platforms 2022 Vendor Assessment See why IDC MarketScape named Oracle a Leader in the Worldwide Manufacturing Service Life-Cycle Management Platforms 2022 Vendor Assessment. Download the details today! ”Winners don’t do different things. They do things differently.” A phrase made popular by author […]

The most common challenges in customer experience strategy There’s a reason why companies in every field are making customer experience (CX) a priority. In May 2020, a survey by Qualtrics XM Institute revealed that a monumental 94% of US consumers over 18 said they were “very likely” to buy from businesses with “very good CX.” This trend held across […]

Digital-first customer service: The importance of offering unique service experiences   The role of customer service in a customer’s end-to-end journey has become so much more than addressing concerns and resolving issues. Service is now an integral part of the entire customer experience (CX)—from initial inquiry to product purchase, usage, and support. Consumers’ expectations of the brands they […]

These Oracle Customers Are The Change Agents Our Planet Needs Sometimes what makes you incredibly proud of your company is the incredible work done by customers using its solutions.   At Oracle, we’ve committed ourselves to sustainability along many fronts, from our pledge to power all operations—including our data centers—entirely with renewable energy by 2025, to being Net […]

Beyond Earth Day: April marks a month of environmental service for Oracle Volunteers The third week of April marks the observation of two annual events: one in support of volunteerism and another in support of environmental protection. This year, as National Volunteer Week falls between April 17 to April 23 and Earth Day takes place […]

Oracle’s latest MySQL HeatWave cloud database simplifies use of machine learning Machine learning is delivering real profits to more companies by automating decision-making and enhancing digital products. Yet the flood of data pouring into these statistical prediction systems has created another problem: How to get reams of data ready for powerful computers to analyze amid […]

Oracle Professional Asian Leadership: Oracle’s fastest-growing employee resource group   Oracle Professional Asian Leadership (OPAL) gathers for a Lunar New Year celebration in January 2020. In its young history, the Oracle Professional Asian Leaders (OPAL) has already made a significant impact. Since 2015, the fast-growing employee resource group (ERG) has expanded to offer mentorship and networking opportunities, […]

How Oracle Red Bull Racing’s Hannah Schmitz turns data into high-speed decisions In the fast-paced world of Formula One, the job of a race strategist requires remaining calm while helping to make decisions that can make or break a team’s result. Strategists like Hannah Schmitz must offer recommendations such as when to pit, what tires […]

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